Ransom follows crisis and hostage negotiator Eric Beaumont (Roberts). Eric understands criminals better than they do, and uses his insight into human behavior to resolve the most difficult kidnap and ransom cases. Despite the stakes, Eric refuses to resort to violence, even when confronted by some of the most dangerous criminals in the world. While Eric’s considerable powers of manipulation make him the best at what he does professionally, they often complicate his relationships with family, friends and colleagues.